Friday 27 February 2009

Session 1 - Consultation Sheet & Personal Presentation

In todays session you reflected upon what you have learnt to date. This covered meeting and greeting your client, filling out a consultation sheet, shampooing a clients hair and personal presentation. 

Meeting the client:

If your client is an existing customer check their customer record card beforehand to see what previous treatments they have had, or if they have declared any allergies or medical conditions that you need to take into consideration before starting any treatment. 

Remember:
  • You are required to follow data protection guidelines when handling personal information about your clients. 
  • Have a look at the Data Protection web-link provided for further information.
Greet your client warmly with a smile and gown them up before taking them back to your work station to carry out the consultation.

Completing the consultation sheet:
  1. Make sure your name and date is on the top of the sheet, as well as the client's full name.
  2. Confirm which service they require.
  3. Look for any contra-indications which may prevent you from treating your client (like head lice or scalp injury).
To learn more about contra-indications look at the Contra-indications web-link provided.
  1. Decide on the face shape of your client.
  2. Discuss and list any previous treatments they have had.
  3. Test for porosity and elasticity of your client's hair - for a bit of fun check out the Pantene web-link provided.
  4. Look at the hair growth patterns - for more information on this topic go to the Hair Finder  or Students Hangout web-link. 
  5. Pick one or more of the words listed to describe the length of hair and current hair style.
  6. Choose the words which best describes your clients' hair type, texture and density.
  7. Look at the condition of your clients hair and scalp.
  8. Then decide which methods you will be using for shampooing and conditioning.
  9. Remember you may need to use a different method for greasy hair than you would for dry.
  10. Make a note of which type of shampoo and conditioner you will be using for your client's hair type.
Have a look at the Students Hangout web-link. There is loads of useful information and tips to keep in your back pocket  impress your tutors with.

Applying shampoo and conditioner:
  1. Make sure your client's gown is secure and that you have placed a towel around their shoulders.
  2. Check the temperature of the water before applying it to the scalp - not too hot or too cold.
  3. Rinse the hair.
  4. Squeeze the shampoo onto your hands to avoid putting too much product into one area on the scalp.
  5. Apply the product using the effleurage method to spread the shampoo evenly over the hair.
  6. Then use the rotary and friction method to remove dirt, grease and any existing products.
  7. Rinse out the first wash and apply the second wash using effleurage and rotary movements. Remember to use less shampoo on the second wash.
  8. Rinse out the shampoo thoroughly.
  9. Apply conditioner using effleurage, then petrissage the conditioner into the hair.
  10. Leave conditioner on for a couple of minutes then rinse out thoroughly.
Remember:
  • If any conditioner is left in the hair the scissors may slip during cutting. 
  • Cupping of the hands is used to prevent water and products going onto the client's face and eyes.
  • Towel-wrap the hair when washing and rinsing is completed.
  • Take your client over to the stylist ready for treatment.
For more help and tips on washing clients hair and much more visit the Hair Boutique web-link.

Health and Safety:
  • Clean up immediately any water or product spillages
Personal Presentation:
  1. You should wear your uniform whenever you are in the Salon.
  2. Your uniform should consist of a black tunic and black trousers.
  3. Ensure you are alway presentable and appropriately dressed.
  4. Keep your uniform fresh, regularly cleaned and ironed.
  5. Wear flat shoes - remember you will be on your feet for long periods of time.
  6. Avoid open toed shoes to protect your feet from falling scissors or hair cuttings.
  7. Keep your own hair regularly washed and tied up.
  8. Make sure you smell nice and keep clean - shower daily and use a good deodorant.
  9. If you smoke remember that the smell of cigarettes will linger, not only on your breath but your clothes. Use a spray for your body and breath to take away the smell.
  10. Clean your teeth and visit the dentist regularly and avoid eating garlic or curry as these smells stay with you. Eating fresh parsley will neutralize the effects of garlic breath.
  11. Long dangly earrings are not allowed as they may catch in your clients hair. 
  12. The same is true of necklaces, bracelets and rings, as well as watches.
  13. Do not use overpowering perfume or wear heavy make-up.
  14. Think about the image you are promoting. No low tops, short skirts or exposed bellys.
You all have worked extremely well and your tutors are very proud with what you have achieved over the past three weeks. WELL DONE.

Be brave and post a comment and start blogging with your fellow students.

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